How does your proposed innovation leverage public intervention in catalyzing private SME finance?
TEB SME Consultancy presents proposals to the SMEs in the areas such as efficiency in the production, effective sales and marketing strategies and active financial planning. TEB SME Consultancy clearly prevents the situations like source loss and ineffective management to occur in the companies. However TEB SME Consultancy is not a product that directly affects the leverage of public resources, with the detailed projects that are made by focusing the companies’ specific features and by that reaching the effective consequences, this product has also a role in preventing the loss of a part of public resources. In addition, TEB SME Consultancy will have an important contribution to the improvement of national economic resources.
If you checked any of these barriers, describe how your solution addresses them
Our objective with this program is to train RMs for the first time in Turkey, who will have exclusive knowledge to handle the work or procedure of their customers. By this means, we come close to being a consultant bank differently from all other banks. Our goal in this respect is to offer the “Consultant” RMs, who are in good knowledge about their customers and enable the SMEs to manage the conduct and expansion of their business in a sound manner by synthesizing this with banking knowledge, to be at the service of the SMEs.
This service is not an outsourced activity but is an in-house solution within TEB where SME Relationship Managers are trained to become Consultants. The contents pertaining to this training program have received good reception by the University of the Association of Turkish Chambers and Stock Exchanges and been subject to its certification. Some of the lessons are given by the educational cadres of the University of the Association of Turkish Chambers and Stock Exchanges (“TOBB”) as well.
At the end of the training, a series of visits are paid by the SME Consultant to the firm, which desires to take advantage of the service hereunder, for a detailed examination. One-to-one negotiations are conducted with the related managers in these visits, mainly with the owner of the firm, with relation to the field where the expertise will be offered.
Subsequently, various sectoral analyzes due to be made in this context as well as domestic and external researches pertaining to the products of the firm are carried out according to the content of the expertise service offered and the answers, given by the firm in the first meetings, are evaluated and then, a report of 60-100 pages that may be changed according to the field of expertise and contain due diligence and proposals for the solution of problems will be prepared within a period of 1 month.
Following the preparation of the report, the firm will be asked for a new appointment with the request for the participation of the owner and related managers of the firm in it. One copy of the report so prepared will be handed over to the owner of the firm and then, the opinions and proposals taking place at the report be shared.
It will be continued to provide support and guidance service to the firm on the matters that it may be in need within the period following the delivery.
We offer SMEs the knowledge being the power, which will put the Turkish SMEs a step forward in this competition and ensure them not to be affected by the economic fluctuations and continue to move forward in their path, through the consultancy service. It is possible to raise the output, production, turnover and profit by a few changes due to be made in production processes and marketing strategies only. It certainly appears in this respect for us, as the “TEB SME Consultant”, how much the sources, used with correct knowledge, may be more productive at the firms.