Fix My City

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Fix My City

Organization type: 
nonprofit/ngo/citizen sector
Project Stage:
$1,000 - $10,000
Project Summary
Elevator Pitch

Concise Summary: Help us pitch this solution! Provide an explanation within 3-4 short sentences.

We are using innovative open-source "question and answer" software for community problems solutions.

About Project

Problem: What problem is this project trying to address?

Krakow, one of the biggest cities in Poland (700 000 inhabitants), is facing many problems that can be solved by people themselves, the main problem is to find an easy and transparent way to organise information and connect with each other. In order to do it people need a good communication tool that will enable them to organise and judge problems and to organise and judge community members based on their knowledge and involvement. By using an implementation of the free, open-source “question and answer” system “” under the name “Fix My City”, that provides a way to moderate problems and reputation system for the members of the community, people can achieve both goals: (1) trust more or less some community members based on the point system and (2) to easily find the best solutions for the problems. Educating and promoting “Fix My City” will help the city inhabitants to join and learn about their own community, exchange their own knowledge, react fast to problems that need collaborative help, find solution to complex issues. Because of the benefits of the system, the amount of the problems solved, more people will use the “Fix My City”.

Solution: What is the proposed solution? Please be specific!

The Internet website Fix My City enables anyone to publish information about an important city problem that needs to be solved and anyone to propose a solution to this problem. While the solution in real world is reached the problem is “closed”. Fix My City website gives a possibility for the city inhabitants to crowd-source community building of people who are solving city problems. The system enables people to find solutions to problems like: abandoned vehicles, dog fouling, fly posting or graffiti, street cleaning or any more complex issues. It is achieved by offering an open-source, free, on-line problem and solution system that is moderated by its members. Moderation rights are gradually assigned to the site users based on the accumulated "reputation" points. These points are added to the users account when others vote for his/her problem or solution. These points reflect the level of trust of the community. The system will be freely available to anyone who has an Internet connection.
Impact: How does it Work

Example: Walk us through a specific example(s) of how this solution makes a difference; include its primary activities.

“Fix My City” is a problem and solution exchange: a place where problems can be solved by giving the right information or motivating people to act. After someone publish a problem, members of the community propose solutions. Others vote on those solutions. Very quickly, the solutions with the most votes rise to the top. You don’t have to read through a lot of discussion to find the best solution. Like topics on Wikipedia, problems and solutions on “Fix My City” can be edited. If someone writes the beginning of a great solution, someone else can enhance it and make it even better. The site is free and open to everyone. You don’t have to register, but if you do, you collect reputation points when people vote up your solution, which will appear next to your name. All problems on “Fix My City” are expected to be objective and have concrete solutions.

Marketplace: Who else is addressing the problem outlined here? How does the proposed project differ from these approaches?

We don't know any similar implementations in Krakow.
About You
Revers Centre for Culture
About You
First Name


Last Name


Twitter URL
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About Your Organization
Organization Name

Revers Centre for Culture

Organization Country

, ML

Country where this project is creating social impact

, ML

How long has your organization been operating?

1‐5 years

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Select the stage that best applies to your solution

Idea (you're poised to launch)

How long have you been in operation?

Still in idea phase, but looking to launch soon

Social Impact
FOUNDING STORY: We want to hear about your “Aha!” moment. Share the story of where and when the founder(s) saw this solution’s potential to change the world.

Our Aha! moment came from learning that project "" is doing great in engaging city inhabitants in changing their environment for better and connecting them with the city councils using Internet communication. Our second Aha! moment came from learning that there is a growing popularity and success in crowd-sourcing solutions for problems using Internet question and answer systems like, or These two Aha! moments have inspired as to think of a project that combines that two insights. With the use of free open-source question and answer system, which enables the project to start with a small budget, we wish to propose a "Fix My City" platform for Krakow city. Using the ideas behind “” and tools provided by we want to create a dedicated community of Krakow city inhabitants that will be able to help each other in solving problems like abandoned vehicles, graffiti, fly tipping, street cleaning. The tools will provide a reputation system that lets anyone to give and receive props for positive contributions to the community and the ability to create groups to help narrow content focus.

Specify both the depth and scale of your solution’s social impact to date

For now this a project that is not yet executed. We plan to provide a system that can create a community of all Krakow city inhabitants, 700 000 people, divided in to districts that are covered by relevant city councils. The social impact of the project will engage people to connect with each other, help them to stop being passive in reference to problems that need to be fixed in collaboration. For example if someone will see a vulgar, racist graffiti that creates atmosphere of fear in the district, by publishing this problem and finding people who will propose relevant solution or their own help, as a consequence the problem will be fixed and all people that live in the district will benefit. In a similar way if someone will use the platform to alarm about an abandoned house, people will help to solve the problem and as a result the whole district will benefit. In general the system will enable to create community of people who live in the same district that have knowledge and are willing to help in solving problems that affect whole social environment.

What is your projected impact within the next 1-5 years? Is your idea replicable? If so, how?

Yes. After a testing year of the project we will implement it in other Polish cities or Central and Eastern Europe cities. In each case the system will create a community of city inhabitants engaged in solving city problems that are willing to help other people to find relevant solutions. As it grows the system will become an example of how people can engage in changing their environment by learning each other using "question and answer" systems that are transparent, easy to use and democratic.

Winning entries present a strong plan for how they will achieve and mark growth. Identify your six-month milestone for growing your impact

Creating a dedicated community of people who help each other solving city problems in Krakow.

Six-Month Tasks
Task 1

Inform press about the running project to attract users.

Task 2

Show the project on Barcamps and conferences to attract people.

Task 3

Using the right administration methodology that enables to grow committed community of helpers.

Now think bigger! Identify your 12-month impact milestone

Reaching the average 50% problems solved and 20% of the Krakow Internet users population.

12-Month Tasks
Task 1

Using the system to reward good solvers and helpers.

Task 2

Educate the community of users how to solve problems by using the system.

Task 3

Starting district community meetings once a month to execute solutions.

How many people have been impacted by your project?

Fewer than 100

How many people could be impacted by your project in the next three years?

More than 10,000

Explain how your company, program, service or product is structured


What barriers have hindered the success of your project to date? How do you plan to overcome these and other challenges as you grow your solution?

Our main barrier for now is to find funding to start the project. We are also working on developing a new form of using ICT by non-profit sector by promoting implementation of existing open-source software to address social issues which lowers the starting project costs.

How do you see the information-technology and media sectors shifting over the next decade? How will your solution adapt to and/or drive that changing environment?

With the growing importance of open-source Internet based operating systems (based on Linux Kernel) we are foreseeing ongoing growing importance of open-source software model development. This model enables crowd-sourcing of many people work which is a source of innovation, stability and security. That is why we promote using this open-source development model in the non-profit sector.

Failure is not always an option. If your solution fails to gain traction in the next two years, what other applications of the idea could you explore?

To learn how to use Internet applications to crowd-source problems solving.

Expand on your selections, explaining how you will sustain funding

After the project starts we will foundries directly from the users of the project; we will also apply to funding programs that support civil society development. Also if the system reaches a big amount of users we may use ads. Also we wish to engage city council to fund the project because of its importance for the city.

Tell us about your partnerships

We are now working with the Belarus NGO "Next Stop-New Life", Polish External Radio and The National Audiovisual Institute to promote art, music and Belarus language using podcast technology. We are also developing SocialCamp meetings in partnership with the biggest student Polish organisation "Polish Students' Association", Responsible Business League and local Krakow non-profit organisations.

What type of team (staff, volunteers, etc.) will ensure that you achieve the growth milestones identified in the Social Impact section?

We need an IT developer that can together with the graphic designer implement system to the project needs. Rest, promotion and Krakow inhabitants engagement will be managed by the project coordinator and a group of volunteers. We will use our SocialCamp meetings platform to promote project.

Changemakers is a collaborative and supportive space. Please specify any community resources you would need to grow and sustain your initiative. Select all that apply


Specify any resources you might offer to support other initiatives. Select all that apply

Human resources or talent, Collaboration or networking, Innovation or ideas.

Please elaborate on any needs or offers you have mentioned above and/or suggest categories of support that aren’t specified within the list

We wish this project to be a pilot of implementing open-source software in the non-profit sector. The project is prepared in a way that it enables to start with small funds.

Define your company, program, service or product in 1-2 short sentences

We are promoting use of Internet (ICT) technologies in the non-profit sector and to use it to strength civil society in Poland.