www.indianblooddonors.com

Congratulations! This Entry has been selected as a semifinalist.

www.indianblooddonors.com

All the Cities in India, IndiaAll the Cities in India, India
Year Founded:
1999
Organization type: 
nonprofit/ngo/citizen sector
Project Stage:
Established
Budget: 
< $1,000
Project Summary
Elevator Pitch

Concise Summary: Help us pitch this solution! Provide an explanation within 3-4 short sentences.

WHAT IF - Inspiration: Write one sentence that describes a way that your project dares to ask, "WHAT IF?"

What if Nobody dies for want of blood in the world ?
About Project

Problem: What problem is this project trying to address?

As you read this a patient may be critically ill. Whether he lives or dies depends on whether a unit of blood of the right type is available . India is always facing a shortage of blood . People have to run from pillar to post for a unit of blood in their own city or some another city where they go for treatement. At times a patient dies for want of blood. There are unscrupolous elements who sell blood for money.

Solution: What is the proposed solution? Please be specific!

Indianblooddonors.com is a SMS, IVRS and now a Mobile App (Android and Windows ) based helpline which helps connect needy patients with Voluntory Blood Donors all over the Country.
Impact: How does it Work

Example: Walk us through a specific example(s) of how this solution makes a difference; include its primary activities.

Patients sufferning from Cancer come to Tata Memorial Hospital Mumbai for treatment. When they come for treatment they have nobody to help them in Mumbai get blood donors. They use our IVRS , SMS and now Mobile App based helpline get blood donors for their treatement.

Impact: What is the impact of the work to date? Also describe the projected future impact for the coming years.

We have 55,000 Blood Donors Registered from All over India. About 10-15 new blood donors sign up everyday. We serve about 1800+ request for blood every month . The search for blood donors come through SMS, IVRS and Mobile Apps.
Sustainability

Financial Sustainability Plan: What is this solution’s plan to ensure financial sustainability?

WE have a very Sustainable plan in Place. Our IVRS and SMS helplines are completely sustainable. We have ties up with www.awaaz.de our IVRS partner. And www.innoz.com and www.txtbrowser.com who are our sms partner. The mobile apps are developed by 2 companies . Our Windows App has been made by Microsoft India .

Marketplace: Who else is addressing the problem outlined here? How does the proposed project differ from these approaches?

There are a few websites addressing the problem but only through the internet. They have not used SMS , IVRS and Mobile app based technology. We have reached the Grassroots through IVRS and SMS technology.
Team

Founding Story

This Doctor has killed my wife ! It was the month of September 1994, my grandmother had a fall and went into coma. She was admitted into Indira Gandhi Medical College, Nagpur. One day at about 3.30 in the morning, there was a huge commotion in the female ward. Relatives of a patient were bashing up the resident doctor in the ward. On enquering from one of them he told me "he has killed my wife". I asked the doctor as to what had happened. He told me that he had asked the patients relatives to arrange for 2 units of blood as the lady's Heamoglobin count was very low. They could not arrange for donors and hence the transfusion could not be done and the patient passed away due to a cardiac arrest. This incident left a huge impact on me.
About You
Organization:
Indian Blood Donors
About You
First Name

Khushroo

Last Name

Poacha

LinkedIn URL
About Your Organization
Organization Name

Indian Blood Donors

Organization Country

, All the Cities in India

Country where this project is creating social impact

, All the Cities in India

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Impact
Full Impact Potential: What are the main spread strategies moving forward? (Please consider geographic spread, policy reform, and independent replication/adoption of the idea or other mechanisms.)
Barriers: What barriers might hinder the success of your project and how do you plan to overcome them?
Sustainability
Partnerships: Tell us about your partnerships.

Our IVRS partner is www.awaaz.de , Our SMS Partners are www.innoz.com and www.txtbrowser.com . Our Mobile App partners are Mindstorm Software for the Android App and Microsoft India for the Windows App. Our Hosting Partner is www.net4.in .

Closing the Loop
How does your project primarily ensure that feedback delivers results?

Create an environment where people give feedback freely.

Please elaborate on your answer to the above question.

Feedback is a very important component of our system.Feedback from our Vol Blood Donors and from the Patients or their relatives who are using the Helpline.Out Blood Donor database has to be accurate and correct to ensure that Patients get connected to willing and voluntary Blood donors.We need that information of the Blood Donors eg Mobile number and City information has to be correct.We get feedback from Donors if they are donating blood to the patients (Yes or No) and if they are active blood donors.We get Feedback from the patient if the Donors has Consented to donate blood etc.

Languages: In what languages are you able to read and write fluently?

English.

2nd Round Questions
Thinking about your feedback loop; what information are you trying to get from whom, to whom, and to bring about what change?

The most important part of Indianblooddonors.com is our database of blood donors and also the Patients who use the helpline via SMS , IVRS, and Mobile Apps . First we need feedback as to among these 3 which is being widely used so that we can innovate and upgrade that system. As of today our Usage is more on Android App and IVRS. This information is derived via a WEB APIs for each of these system.

2. Our Blood Donors are another very important Part of the system. We wish to know the History of Every Blood Donor . How many times has he consented to donate blood, how many times has he refused to donate blood. Is his phone number right etc. We have about 10 types of Feedback in our mobile App. This feedback comes from the Patients who contact the Blood Donors. Feedback about the Donor helps us decide if the Donor should be kept in the database or not. Is he a Valuable Donor . We dont wish to have a database of committed donors. Its no use have a large number of donor and they dont go out and donate.

We also take a feedback from the Donors if they are donating blood to the patient or not.

This entire excercise helps us keep an updated database of willing voluntory blood donors.

What is the purpose of your feedback loop?

Improve quality of programs

If other, please specify
What mediums or mechanisms do you use to collect feedback? (check all that apply)

SMS, Other.

If other, please specify

Mobile Apps

Could you briefly describe the way you collect the feedback?

We collect the feedback via our Mobile Apps and SMS also.

What mechanisms are in place to protect people from retribution?

Secured protection on information

If other, please specify
What are the immediate benefits or incentives for people to provide feedback?

Other

If other, please specify

Patients get donors who are ready to donate blood and dont have to go through a long list of donors.

How do you ensure new and marginalized voices are heard?

None

If other, please specify
What are the incentives for the intended recipient to act on the feedback?

They understand that feedback is necessary

If other, please specify
How does the feedback mechanism close the loop with those who provided feedback in the first place?

Other

If other, please specify

They patients who give the feedback also know who is donate blood and who is not.

How is feedback published/transparent?

On a website

If other, please specify
Give two concrete examples of how feedback loops have brought a program or policy more in line with citizens’ desires.
If there was one thing you could change to increase the impact of your feedback loop, what would it be?

Get feedback via IVRS helpline.

What are your biggest challenges or barriers in “closing the feedback loop”?

Ensuring the quality of the data provided

If other, please specify
Are you aware of The Feedback Store?

No, but I can see myself using it as a resource

What are the main uses you can envision for the Feedback Store?
What is the one thing you would most like to see changed to improve the competition process?

Nothing this is excellent. I was able to see other entries and give a feedback on them and also help them.

What are you doing to make sure that feedback providers know that they are empowered by the information they can give and that they know exactly what the information they are providing?

Nothing.

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