Example: Walk us through a specific example(s) of how this solution makes a difference; include its primary activities.
In Dundee-filla Medical Imaging & Laboratory Centre, we basically do scans, labs and treat people on consultation basis. Every patient coming in is properly welcomed, & their referral sheets checked. If they don't have we ask what brings them. We then do adequate biodata entry. We then do the particular scan or the lab. If we must manage, we manage; if we must refer back to their hospitals, we do that (mostly).
After the investigation or management, we then ask them how they find our service. Most of them say they love it & they will bring more people to the centre.
For those with no referrals, we ask them how they found our place. Some would say after an outreach, seeing flyer, seeing our billboard, sign post, word of mouth.
Impact: What is the impact of the work to date? Also describe the projected future impact for the coming years.
Our properly remunerated (fiscal & educative) staff are always welcoming & accommodating to patients of the socioeconomic & sociocultural divide & even the disabled.
Ever since we adopted this model, attendance & referrals to our facility have increased from 200 patients last year to about 400 as at yesterday.
We have good rapport with referrers and community leaders including assembly men & women. Our staff sometimes double as marketers and they wholeheartedly do that because they are well remunerated. Because of this a lot of maternity homes, clinics, polyclinics & with the increased publicity regular outreaches, facebook health articles, distribution of free educative health articles - on general health, etc - to our patients, a lot clients are coming to us.
Future prospects are good. By popular requests, patients want us to come & open more centres at Tema, Kumasi, etc.